Privacy Policy

Last updated: February 26, 2026

1. Overview

This Privacy Policy describes how Markus Rommel ("I," "me") collects, uses, and protects information in connection with the OpenClaw Installation Service website and related consulting services.

2. Information I Collect

Information you provide directly:

• Name, email address, and company information when you book a call or contact me
• Account credentials and API keys you share during an engagement (handled per the Confidentiality section below)
• Payment information processed through Stripe (I do not store credit card numbers)

Information collected automatically:

• Cloudflare Web Analytics may collect anonymized page view data (no cookies, no personal identifiers, no cross-site tracking)
• Standard server logs (IP address, browser type, pages visited) maintained by Cloudflare

3. How I Use Your Information

• To deliver the consulting services you've purchased
• To communicate with you about your engagement
• To send invoices and process payments
• To improve the website and services

I do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Confidentiality of Client Data

During engagements, clients share sensitive credentials (AWS keys, API tokens, etc.). I treat all such information as strictly confidential:

• Credentials are used only for the agreed scope of work
• I do not retain copies of client credentials after engagement completion
• Clients should rotate any shared credentials after the engagement concludes

5. Third-Party Services

This website and business use the following third-party services:

• Cloudflare — hosting, CDN, and analytics
• Stripe — payment processing
• TidyCal — appointment scheduling
• Google Calendar — availability management

Each of these services has their own privacy policy. I encourage you to review them.

6. Data Retention

• Business records (invoices, contracts) are retained for tax and legal purposes
• Client engagement data is retained for the duration of the support window, then archived
• You may request deletion of your personal data by contacting me

7. Security

I take reasonable measures to protect your information, including encrypted communications and secure credential handling. However, no method of transmission or storage is 100% secure.

8. Changes to This Policy

I may update this policy from time to time. Changes will be reflected on this page with an updated date.

9. Contact

For privacy-related questions, contact me at markus@rommel.llc.